Case Studies Archive | Page 2 of 5

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Date

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CRF: Resetting local crisis support in England The 2025 Spending Review contained a welcome announcement on new long term funding for local crisis support in England. The Crisis and Resilience Fund (CRF) is set to replace the Household Support Fund (HSF) from April 2026, for three years.

The CRF is an opportunity to reset local crisis support in England, following over a decade of patchwork provision and the short term funding rounds that have characterised the HSF.

Together with anti-poverty charity Trussell, we have published a report, Resetting local crisis support in England, presenting new analysis and recommendations intended to inform delivery across the three key elements of the CRF:

1. Provision and access to effective crisis support
2. Improving the financial resilience of individuals and local communities
3. Bolstering community level support

Speakers will include the Department for Work and Pensions and the authors of the report:

- Beatrice Orchard, Head of Programme at Trussell
- Deven Ghelani, Founder and Director at Policy in Practice
- Francisca Torres Cortés, Head of Research at Policy in Practice
- Rory Ewan, Senior Policy and Data Analyst at Policy in Practice

Join us at this webinar to learn more about our recommendations and explore practical examples focused on:

- Delivering a cash-first approach to local crisis support
- Using the CRF to build financial resilience for people most at risk of financial crisis
- Developing a systematic approach to monitoring and evaluating outcomes

The webinar is open to any organisation with an interest in the CRF. It will be particularly relevant to local authorities, as well as voluntary and community sector organisations involved in supporting people at risk of financial hardship.

21/1/2026

10:30am GMT

1.3 hours

Overcoming the data disconnect in safeguarding Too often, vulnerable people are only identified when it is already too late. Safeguarding professionals are forced to make decisions with only part of the picture, as crucial information is spread across disconnected services and systems. This makes it harder to spot risks, see patterns or act early, leading to delayed or inappropriate support.

In this webinar, we’ll explore how councils and safeguarding partners are tackling this challenge by improving the way data is shared and used. You’ll hear about practical approaches to using daily, structured data feeds to inform decisions, identify concerns earlier and support coordinated prevention work across teams.

We’ll also look at real life examples of how better access to safeguarding data is already helping professionals to take timely, more targeted action, and how they are beginning to evidence impact.

28/1/2026

10:30am GMT

1.3 hours

Council Tax Reduction in 2026: Practical approaches to policy reform and supporting the most vulnerable In recent years, Council Tax arrears in England have hit a record £6 billion. As we move into 2026, the design of local Council Tax Reduction (CTR) schemes remains one of the most powerful levers councils have to protect low-income residents and tackle child poverty.

Join us at this webinar to explore practical solutions focused on:

• The 2026 policy landscape: Preparing for the April changes, including the removal of the Two-child limit and the Universal Credit Act, which will have significant implications for Council Tax Reduction schemes
• Supportive collection: Aligning CTR design with the new national guidance to move away from punitive enforcement and toward sustainable debt management
• Local government reorganisation: Best practices to harmonise disparate schemes and be ready for the transition
• Efficiency through automation: How to reduce the administrative burden of Universal Credit fluctuations through income-banded schemes and automated modelling

The policy landscape is shifting rapidly. The removal of the two-child limit and the implementation of the Universal Credit Act 2025 will fundamentally change caseloads and eligibility. Meanwhile, the Government’s new Child Poverty Strategy introduces statutory requirements for councils to ensure their schemes actively reduce inequality and align with supportive collection practices.

Deven Ghelani (Director) and Rory Ewan (Senior Policy and Data Analyst) of Policy in Practice will discuss the impact of these policy changes and practical approaches based on our analysis of over 150 schemes. We will also be joined by a local authority sharing their experience of CTRS redesign and harmonisation.

This webinar will aim to provide Heads of Revenues and Benefits, Revenues Managers, finance directors and policy leads with the tools to navigate complex legislative changes and design data-driven, resilient schemes.

By acting now, councils can turn these policy challenges into an opportunity to deliver fairer, more efficient support.

18/2/2026

10:30am GMT

1 hour

A year of impact: Waltham Forest saves £2.3 million and secures £538,000 for local schools

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Small team creating big impact: Places for People generates over £3 million for customers

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Redbridge brings housing stability and financial strength to families

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How Adur and Worthing used LIFT to build stronger community partnerships

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Nationwide unlocks over £1.2 million in unclaimed benefits for 2,200 people in four weeks

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Partners in South Wales use MAST to transform safeguarding by connecting data

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Gravesham Borough Council uses LIFT to unlock £572,000 in water bill savings for vulnerable households through Southern Water partnership

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Lambeth Council tackles child poverty by auto enrolling 1,500 students in Free School Meals

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How South Cambridgeshire used LIFT to unlock £3.6 million in unclaimed benefits for low income residents

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CRF: Resetting local crisis support in England

A year of impact: Waltham Forest saves £2.3 million and secures £538,000 for local schools

Small team creating big impact: Places for People generates over £3 million for customers

Redbridge brings housing stability and financial strength to families

How Adur and Worthing used LIFT to build stronger community partnerships

Nationwide unlocks over £1.2 million in unclaimed benefits for 2,200 people in four weeks

Partners in South Wales use MAST to transform safeguarding by connecting data

Gravesham Borough Council uses LIFT to unlock £572,000 in water bill savings for vulnerable households through Southern Water partnership

Lambeth Council tackles child poverty by auto enrolling 1,500 students in Free School Meals

How South Cambridgeshire used LIFT to unlock £3.6 million in unclaimed benefits for low income residents

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CRF: Resetting local crisis support in England